Legal

Terms of Service

The agreement governing your use of the Nautech Services.

Last updated: 22 September 2026.

1. These terms and their acceptance

These Terms of Service (the “Terms”) form a binding agreement between you (the “End‑User”, “you”) and Nautech Ltd. (“Nautech”, “we”), registered office 8230 Balatonfüred, Társasház utca 6. D. lház. 2. em. 5. ajtó, Hungary; company registration 19‑09‑523489; tax number 32146826‑2‑19; contact mail@nautech.cloud, +36 30 178 3858 or +39 334 1420282, for your use of the Nautech Services. By creating an account or using the Services, you accept these Terms. If you enter into these Terms on behalf of an organisation, you confirm that you are authorised to bind it. Our processing of personal data is described in the Privacy Policy, which forms part of these Terms.

2. Definitions

“Services” means Nautech Cloud and the Nautech mobile applications, together with the connectivity described in clause 8. “Device” means the Nautech Core hardware. “Subscription” means the paid plan under which the Services are provided. “Consumer” means a natural person acting outside their trade, business, craft or profession.

3. The Services

The Services provide vessel monitoring, control and data functions: real‑time and historical telemetry, alerts, remote supervision, camera viewing and recording, chart display, and cloud synchronisation, as described on nautech.cloud and in the product documentation. We may improve, change or discontinue features; where a change materially reduces the Services, clause 15 applies. The Services are a remote‑supervision aid and are subject to the responsibilities and disclaimers in clause 11.

4. Eligibility and account

You must be at least 18 years old to enter into a Subscription, and at least 16 to hold a user account. You are responsible for the accuracy of your registration details, for keeping your credentials secure, and for all activity under your account. You are responsible for the users, crew and partners you invite and the roles you assign to them.

5. Licence

Subject to these Terms and payment of the applicable fees, we grant you a limited, non‑exclusive, non‑transferable, revocable licence to use the Services for your own vessel‑monitoring purposes during the Subscription term. All rights not expressly granted are reserved.

6. Acceptable use

You agree not to: use the Services unlawfully or in breach of third‑party rights; interfere with or compromise the security or integrity of the Services; resell or make the Services available to third parties except as permitted; or copy, modify, or create derivative works from the software, except to the extent permitted by mandatory law. You are responsible for operating cameras lawfully, including informing crew and guests where required, not directing cameras at the private spaces of third parties, and observing local surveillance rules wherever the vessel operates.

7. Third‑party and open‑source components

The Services incorporate third‑party and open‑source software, provided under their own licences, and third‑party platform services (including Google/Firebase, the Apple and Google app stores, and the underlying mobile operating‑system SDKs). By using the Services you also agree to the applicable terms of those providers, including the Google APIs Terms of Service and the Android Software Development Kit License Agreement, to the extent they apply to you. Open‑source licence notices are made available within the applications. Reverse engineering is prohibited except to the extent this cannot lawfully be restricted, including your rights under the applicable open‑source licences. Map data is used under its licences and attributed on the chart display, including © OpenStreetMap contributors and other sources.

8. Connectivity and mobile data

Your Subscription includes mobile data connectivity for the Device where the relevant option is provided. Connectivity is delivered over third‑party mobile networks and is subject to their coverage, capacity and availability; we do not guarantee uninterrupted or error‑free connectivity, and coverage at sea and in remote areas is inherently limited. Fair‑use and volume conditions made available to you may apply. Connectivity must not be used unlawfully or in a manner that impairs the network. Where you use your own SIM instead, your mobile operator’s terms and charges apply and are your responsibility.

9. Subscription, fees and payment

The Services are provided on a paid Subscription, at the plan, price and billing period stated at the time of purchase or in your order confirmation. Fees are stated exclusive or inclusive of VAT as indicated at purchase. Unless stated otherwise, the Subscription renews automatically for successive terms unless cancelled before the end of the current term, on at least 30 days’ notice. We invoice fees and accept payment by bank transfer; we do not process card payments. If payment is overdue, we may, after notice, suspend the Services. We may change fees for future terms in accordance with clause 15. If you are a Consumer, we provide the total price, the duration and the conditions for termination and renewal before you are bound.

10. Right of withdrawal for Consumers

If you are a Consumer, you have the right to withdraw from the contract within 14 days of its conclusion, without giving a reason, in accordance with EU and Hungarian consumer law (Government Decree 45/2014 (XII.16.)). To withdraw, inform us by a clear statement at mail@nautech.cloud. Where you ask us to begin providing the digital service during the withdrawal period, you expressly consent to this and acknowledge that you lose the right of withdrawal once the service has been fully performed; if you withdraw before then, you may owe an amount proportionate to the service already provided. Separate rules apply to the return of the Device and are set out at purchase.

11. Your responsibilities and safety

The Services are a remote‑supervision aid and are not a substitute for seamanship. No electronic service is entirely secure, and radio, cellular and internet links may be interrupted, particularly at sea; this is an operational limitation and not a warranty of uninterrupted monitoring. You remain solely responsible for onboard safety, watch‑keeping, the COLREGs and all applicable navigation and safety rules. You must not rely on the Services as the sole means of safety, navigation or collision avoidance.

12. Warranties and conformity

We provide the Services with reasonable skill and care. Except as expressly stated and to the extent permitted by law, the Services are provided “as is” and we exclude implied warranties for business End‑Users. If you are a Consumer, nothing in these Terms excludes or limits your statutory rights, including the conformity of digital content and services under EU and Hungarian law (Directive (EU) 2019/770 as transposed); if the Services are not in conformity, you are entitled to have them brought into conformity, to a price reduction, or to terminate, as provided by law.

13. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, or loss arising from interruption of connectivity or monitoring; and our total aggregate liability for all claims is limited to the total fees you paid for the Services in the 12 months preceding the event giving rise to the claim. Nothing in these Terms limits or excludes liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, for fraud, for intentional or grossly negligent breach, or for a Consumer’s mandatory statutory rights.

14. Intellectual property

Nautech and its licensors own all intellectual‑property rights in the Services, the software, nautech.cloud and the documentation. These Terms grant no rights other than the licence in clause 5. If you provide feedback, we may use it without restriction. You may not use our names, logos or trademarks without our written consent.

15. Changes to the Terms, Services or fees

We may change these Terms, the Services or the fees. We will give reasonable prior notice of material changes through the Nautech mobile applications or by email. Where a change is to your material detriment, you may terminate the affected Subscription before the change takes effect; continued use after the effective date constitutes acceptance, to the extent permitted by law.

16. Suspension and termination

You may cancel your Subscription as described in clause 9. We may suspend or terminate the Services for material breach, non‑payment, or unlawful use, with notice where practicable. On termination, your licence ends and personal data is handled in accordance with the Privacy Policy. Clauses that by their nature should survive termination continue to apply.

17. Force majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including network or infrastructure failure, acts of authorities, natural events, or interruption of third‑party services.

18. Governing law and disputes

These Terms are governed by Hungarian law and by the mandatory consumer‑protection law of your country of residence where applicable. Disputes are subject to the jurisdiction of the Hungarian courts, without prejudice to any mandatory right of a Consumer to bring proceedings in their country of residence. If you are a Consumer, you may also refer a dispute to the competent Hungarian conciliation board (békéltető testület) for out‑of‑court resolution.

19. General

We may assign these Terms to a group company or successor; you may not assign without our consent. These Terms, the Privacy Policy and the order confirmation constitute the entire agreement. If any provision is held invalid, the remainder continues in force. Notices to us should be sent to mail@nautech.cloud.

20. Contact

Nautech Ltd., 8230 Balatonfüred, Társasház utca 6. D. lház. 2. em. 5. ajtó, Hungary — mail@nautech.cloud — +36 30 178 3858.